Health Insurance Card Information

Health insurance is one of the most important social welfare policies, carrying profound humanitarian and community values. It reflects the spirit of solidarity and mutual support by sharing healthcare risks between healthy and sick individuals, younger and older generations, and higher-income and lower-income groups. It also demonstrates the commitment of the Party and the Government to ensuring fairness in healthcare access and contributing to social security for all citizens.

To help people better understand the significance and benefits of participating in family health insurance, Hang Kenh General Agency – Joint Stock Company would like to provide the following information:

1. Benefits of family health insurance participation

Participants enrolled in family health insurance are entitled to medical examination and treatment coverage within the scope of benefits provided by the Health Insurance Fund, as follows:

a) 80% of medical examination and treatment costs at the registered primary healthcare facility (Hai Phong International General Hospital or district-level hospitals nationwide that have contracts with the Social Insurance Agency).

b) 80% of medical examination and treatment costs at provincial or central hospitals in emergency cases or when a valid referral is provided.

c) 100% coverage for a single medical examination or treatment with costs lower than 15% of the statutory base salary, or for individuals who have participated in health insurance continuously for five years or more and whose annual co-payment exceeds six months of the statutory base salary.

d) 60% of inpatient treatment costs at provincial hospitals and 40% of inpatient treatment costs at central hospitals for patients receiving treatment without a proper referral.

2. Procedures for purchasing family health insurance

– A photocopy of a National ID card, Citizen Identification Card, or previous health insurance card (if purchased in the previous year).
– A photocopy of the household registration book for households enrolling two or more members together in order to qualify for reduced contribution rates.

3. Registered primary healthcare facility

HAI PHONG INTERNATIONAL GENERAL HOSPITAL or district-level healthcare facilities and equivalent institutions that have contracts with the Social Insurance Agency.

4. Eligible participants

All individuals listed in the household registration book, except those who are already covered under another health insurance category.

5. Procedures for receiving health insurance-covered medical services

When visiting a healthcare facility, patients should bring their health insurance card, a valid photo identification document such as a driver’s license, identity card, citizen identification card, or passport, and any follow-up appointment slip (if applicable).

In emergency cases, the above documents must be presented before discharge. After discharge, patients should collect their health insurance card and any related documents.

Hotline: 0986 636 972

Location: First Floor Lobby – Hai Phong International General Hospital

124 Nguyen Duc Canh Street, Cat Dai Ward, Le Chan District, Hai Phong